A truck dispatcher’s job is essentially to manage freight on behalf of a carrier. That includes using load boards and personal connections to locate freight that needs to be shipped, speaking to brokers, conducting negotiations, and eventually dispatching drivers and setting up their routes. In many cases, the position also includes some back-end work like reviewing truck drivers’ logs and tracking their hours.
Working as a dispatcher is more than showing up and taking a few calls on the radio. A truly excellent trucking dispatcher possesses the following skills and traits:
*Attention to detail
*Ability to multitask
*High level of confidence
*Empathic and compassionate
*Exceptional emotional self-control
Superior communication skills are essential as a trucking dispatcher. Written and verbal skills are necessary, but the ability to listen with a level of empathy and compassion is also required. The ability to understand exactly what someone needs and act on it — professionally and efficiently — is a skill that makes a dispatcher great.
Working as a trucking dispatcher can mean dealing with highly stressful and emotional situations. The ability to remain calm and act with reason, instead of emotion, is essential to success in this role. At times, dispatches change and can go in a different direction than originally planned. This is why it is important to maintain a level of flexibility and adaptability within the role. Thinking quickly and making good decisions and judgments with little time to plan ahead.
WULUS Logistics is a reliable, customer-focused and team-oriented trucking and logistics company. We provide reliable, dependable, ON-TIME trucking services for our customers nationwide. Across all services, our approach is collaborative, fostering communication among our team members, subcontractors and customers. As our team continues to grow, we are adding the best and brightest in all areas.
WULUS LOGISTICS believes that our drivers, both employee and contracted, are an important asset to our team. This is just one of the many reasons we set higher expectations in safe driving habits and encourage a healthy work/life/home balance and invest in our drivers’ professional growth.
We invite you to join our fleet of professional drivers.
If interested, please send your cover letter and resume to: HR@wuluslogistics.com